Abstract:
In Ghana's thriving manufacturing sector, the discussion on sustainable supply chain
management (SCM) has grown rapidly, mirroring worldwide trends in the industry.
However, its uptake has been relatively inconsistent within the country and particularly the
manufacturing sector. The relationship between process innovation, digitalization, and
sustainable practices within the supply chain is highlighted by this evolution. The
objectives of the research were to examine the relationship between sustainable supply
chain management practices and supply chain responsiveness, investigate the mediating
role of process innovation, explore the moderating effect of digitalization. The
methodology employed was quantitative, utilizing an explanatory research design. Data
was collected through a structured questionnaire from 187 respondents, achieving a 100%
response rate. Statistical analyses involved the use of IBM SPSS Statistics 27 and
SmartPLS 4 software. The study found a strong relationship between Sustainable Supply
Chain Management Practises and Supply Chain Responsiveness. This emphasised the
importance of incorporating economic, environmental, and social factors into supply chain
operations. The emergence of Process Innovation played a crucial role in bridging the gap
between Sustainable Supply Chain Management Practises and Supply Chain
Responsiveness. The positive impact of sustainable practises on Process Innovation has led
to an improvement in supply chain responsiveness. In juxtaposition to the literature review,
the study identified that Digitalization didn't moderate the relationship between Sustainable
Supply Chain Management Practises and Supply Chain Responsiveness. The current level
of digitization in the Ghanaian manufacturing industry didn't have a significant impact on
the relationship between sustainability practises and supply chain responsiveness. The
study recommended that it is essential to remain attentive to new technologies and evaluate
their potential for seamless integration into supply chain operations. This approach helps
companies stay adaptable and quickly respond to market changes. The study concluded by emphasizing the importance of staying attuned to technological trends and consistently
assessing new technologies to achieve sustained success in the Ghanaian manufacturing
industry.
Description:
A dissertation in the Department of Procurement and Supply Chain
Management, School of Business, submitted to the School of
Graduate Studies, in partial fulfilment
of the requirements for the award of the degree of
Master of Business Administration
(Procurement and Supply Chain Management)
in the University of Education, Winneba
NOVEMBER, 2023