Abstract:
The researcher desire is to find out the impact of organizational justice (distributive
justice and procedural justice) and job satisfaction among the staff of the ministry of
transport Accra, Ghana. The study utilized a survey research design with a positivist
research paradigm. The study was conducted on 97 employees in ministry has
hypothesized that employees’ perceptions of organizational justice are positively
associated with job satisfaction, which is consistent with previous researches. A simple
random sampling and purposive sampling method was used to conduct a quantitative
research in which the researcher personally administered questionnaires to solicit for
information on employee perception of distributive justice, procedural justice,
interactional justice, informational justice and job satisfaction. Findings from the study
suggested that procedural and distributive justices had a strong positive impact on job
satisfaction in the Parliamentary Service but the case was different for interactional
and informational justices. This means that procedural justice and distributive justice
have significant positive impact in predicting job satisfaction in the ministry of
transport while interactional justices have no impact on job satisfaction, and thereby
cannot predict same. It is recommended that the board, ministers, directors and
management of the ministry pay particular attention to fair procedures when they are
making decisions, implementing policies and determining outcomes in the
Parliamentary Service. This is because fair procedures are crucial in predicting
employee perception of fairness and consequently job satisfaction in the ministry.
Description:
A Dissertation in the Department of Management Sciences,
School of Business, submitted to the School of
Graduate Studies, in partial fulfillment
of the requirements for the award of the Degree of Master of
Master of Business Administration
(Human Resource Management and Organizational Behavior)
in the University of Education, Winneba
