The impact of organisational justice on job satisfaction of employees - a case of Ministry of Transport, Accra Ghana

Abstract

The researcher desire is to find out the impact of organizational justice (distributive justice and procedural justice) and job satisfaction among the staff of the ministry of transport Accra, Ghana. The study utilized a survey research design with a positivist research paradigm. The study was conducted on 97 employees in ministry has hypothesized that employees’ perceptions of organizational justice are positively associated with job satisfaction, which is consistent with previous researches. A simple random sampling and purposive sampling method was used to conduct a quantitative research in which the researcher personally administered questionnaires to solicit for information on employee perception of distributive justice, procedural justice, interactional justice, informational justice and job satisfaction. Findings from the study suggested that procedural and distributive justices had a strong positive impact on job satisfaction in the Parliamentary Service but the case was different for interactional and informational justices. This means that procedural justice and distributive justice have significant positive impact in predicting job satisfaction in the ministry of transport while interactional justices have no impact on job satisfaction, and thereby cannot predict same. It is recommended that the board, ministers, directors and management of the ministry pay particular attention to fair procedures when they are making decisions, implementing policies and determining outcomes in the Parliamentary Service. This is because fair procedures are crucial in predicting employee perception of fairness and consequently job satisfaction in the ministry.