Abstract:
The purpose of this study is to evaluate the impact of training programmes on the
performance of administrative staff of public universities in Ghana, a case study of the
University of Education, Winneba, College of Technology Education (COLTEK).
The study used descriptive research design. Quantitative research approach was used.
The study population encompasses all the staff of the company. The population size
of the company is approximately four hundred and six (406). Random sampling
technique was used to select 196 participants for the study. Questionnaires were the
main instrument used for data collection. The data was analyzed using the Statistical
Package for Social Sciences (SPSS) version 20.0. The study results indicate that the
methods used to facilitate training and development at COLTEK were seminars,
conferences, discussion methods, induction programmes, problem solving methods,
lectures and workshops, on-the job training programmes, off-the-job training
programmes, job rotation and job transfers, job instruction training and orientation, and
coaching/ mentoring methods were used to facilitate training and development
initiatives. Moreover, training and development programmes helped employees to
vary their methods of solving problems at the workplace. Also, training and
development has positively affected employees working relationship among
colleagues and broadened their career progression opportunities. To add more, the
challenges of organising training programmes at COLTEK were insufficient time, and
poor evaluation for the training programs affected the training of employees at
COLTEK. The study recommended that the Management of COLTEK should conduct
appropriate training needs assessment to ensure that, training content for employees
would result in efficient data management and improved interpersonal relationship to
enhance training and development effectiveness.
Description:
A RESEARCH REPORT PRESENTED TO THE DEPARTMENT OF
MANAGEMENT STUDIES EDUCATION OF UNIVERSITY OF
EDUCATION, WINNEBA, IN PARTIAL FULFILMENT OF THE
REQUIREMENTS FOR THE AWARD OF MASTER OF BUSINESS
ADMINISTRATION (HUMAN RESOURCE MANAGEMENT AND
ORGANIZATIONAL BEHAVIOUR) DEGREE.
MAY, 2019