Abstract:
The purpose of the study was to investigate the influence of training and development
on employees’ performance at Vodafone Ghana in the Central region. In this study,
the researcher used the descriptive survey design to specify the nature of the
phenomenon. The census sampling technique was used to sample 54 workers for the
study. The research instrument used for the study is a questionnaire. The instrument
was pilot tested in a selected area which was not the area for the actual study.
However, the respondents had similar characteristics as respondents for the actual
study drew our attention to some sections for clearing ambiguities. The data obtained
were analyzed and summarized using descriptive statistics. The results demonstrated
that the variables had meaningful correlations with one another. The study's
conclusions showed that the organization's training and development initiatives were
in line with technology. According to the recommendations, top management should
make sure that all of the tools and equipment utilized for employee training are in line
with modern technology. The suggestions also state that management should be aware
that the majority of people do not arrive at their employment with the full range of
skills and knowledge needed to perform well. As a result, at Vodafone Ghana,
employee performance should be improved by giving the staff the training they need
to provide the necessary results. Additionally, pertinent literature on subjects relating
to this research was reviewed. The final sections of this study are a recommendation
and a conclusion.
Description:
A dissertation in the Department of Management Science,
School of Business, submitted to the school of
Graduate Studies in partial fulfilment
of the requirements for the award of the degree of
Master of Business Administration
(Human Resource Management and Organisation Behaviour)
in the University of Education, Winneba
