Abstract:
The purpose of the study was to investigate conflict management of Basic School
Headteachers and Teachers. The objectives of the study were to identify the causes of conflict
in basic schools in Atwima Kwanwoma District, determine conflict management practices
adopted by teachers and headteachers of selected basic schools in the district, identify roles
played by conflict management in attaining institutional performance, ascertain the challenges
encountered by teachers and head teachers in managing conflict in selected basic schools in
the district. The sample size of the study was 140 teachers from a population of 220.
Purposive and cluster sampling techniques were used to select the participants and schools
respectively. Descriptive survey was used to analyze the data. 86.7% of the participants
strongly agreed that distrust among teachers caused conflict among teachers in school
environment. The commonest conflict management practice among teachers was avoiding
with a mean value of 3.43 and standard deviation of 1.43. And all the participants (100%)
strongly agreed that poor articulation of the causes of conflict among teachers, differences in
values and lack of professional skills were the main key challenges facing managing conflict
practices in schools. Based on the findings of the study, it is therefore recommended that
training in conflict management should be given to all teachers and head teachers to enable
them to turn conflict erupting in their schools into a positive force that can bring positive
change
Description:
A Dissertation in the Department of Educational Leadership, Faculty of Education
and Communication Sciences submitted to the School of Graduate Studies, Akenten
Appiah-Menka University of Skills Training and Entrepreneurial Development, in
partial fulfilment of the requirements for award of the Master of Arts (Educational
Leadership) degree