Abstract:
The purpose of the study was to investigate the relationship between personality types
and employee job satisfaction. The specific objectives of the study were to examine; the
relationship between agreeableness and employee job satisfaction; the relationship
between extroversion and employee job satisfaction; the relationship between
neuroticism and employee job satisfaction; the relationship between consciousness and
employee job satisfaction and the relationship between openness to experience and
employee job satisfaction. The sample size for the research was ninety (90) and the
instrument for data collection was a well-designed questionnaire. Data was collected
from employees of three service sectors organisations in Kumasi: the health, banking
and the educational sector. The study concluded that Neuroticism, Openness and
Conscientiousness are three personality types that mostly influence employees’ job
satisfaction than any other. It was further concluded that all the big five personality
types significantly relate to employee job satisfaction. Based on the findings, the
following recommendations were made; organisations should pay critical care and
consider prospective employees personality types at the time of hiring so that they can
place them at positions where their individual personality characteristics will correlate
positively with their job satisfaction. It was also recommended that though the study
revealed that all the big five personality dimensions used in the study are significantly
related but human resource management must consider try to consider prospective
employees who possesses conscientiousness, openness to experience personality types
for positions in their organisations since they most significantly related to job
satisfaction.
Description:
A thesis in the Department of Management Studies Education, Faculty of
Business Education, submitted to the School of Graduate Studies, in partial
fulfilment of the requirements for the award of the degree of Master of Business
Administration (Organizational Behaviour and Human Resource)
in the University of Education, Winneba
AUGUST, 2017