Abstract:
The purpose of the study was to assess the determinants of staff turnover intentions in the
judicial service of the Ghana with concentration on the High Court at Kumasi. The study
was guided by three objectives which were to assess the impact of personal or
demographic factors on staff turnover intentions, the impact of economic factors on staff
turnover intentions and the impact of organisational factors on staff turnover intentions at
High Court, Kumasi. The study was a descriptive survey with the population of the study
being the employees of the Kumasi High Court. A judgmental sampling technique was
used to select sixty (60) respondents from the High Court. The study sought to measure
three research questions and out of these three, two of them were supported. Thus, it was
found that, both economic and organizational factors had significant impact on employee
turnover intention whereas personal factors did not have an impact on employee turnover
intentions. Some recommendations were that, policy makers can have a better
understanding on the impact of the factors presented and use this information to establish
policies on the retention of employees in the judicial service and beyond and also there
must be an alignment of the working environment with the changing, dynamic and
culturally diverse workplace. It was suggested that, future researchers can conduct a
comparative study using respondents in different geographic areas or in other
oganisations apart from the judicial service.
Description:
A Dissertation in the Department of MANAGEMENT STUDIES EDUCATION,
Faculty of BUSINESS EDUCATION, submitted to the School of Graduate Studies,
University of Education Winneba, in partial fulfilment of the requirements for the
award of Master of Business Administration, (Human Resource
and Organizational Behaviour) degree.
APRIL, 2019