A Study of Sekondi-Takoradi Residents’ Perception of Fire Fighting Operations by Ghana National Fire Service

Abstract

This study investigated the perceptions of Sekondi-Takoradi residents in the Western Region, Ghana of the firefighting operations of the Ghana Nation Fire Service (GNFS) in the Metropolis. Being underpinned by the theories of perception, the study specifically sought to investigate how the residents perceive the firefighting operations of GNFS and examine measures needed to improve their operations. Using quantitative approach, survey was used to collect data from 120 respondents through purposive and systematic sampling procedures. The SPSS was used to analyze data gathered through frequencies, percentages and descriptive statistics. The study found that most of the residents were of the perception that the firefighting operations of GNFS in the Metropolis were unsatisfactory because of their slow response to calls on fire outbreaks. With the highest mean score of 4.95, it was revealed that the residents were of the opinion that availability of fire hydrant at vantage points was the most significant means by which GNFS could improve upon their firefighting operations. The next significant measure needed to improve their operations was the use of fire tenders with higher water capacities. The study therefore recommends that management of the GNFS must collaborate with Motor, Traffic and Transportation Unit of Ghana Police Service to put in place measures that will control presence of heavy traffic during fire outbreaks. This will ensure that there is always swift response to fire outbreaks so as to protect and preserve lives and properties during fire outbreaks.