Abstract:
In the fast-paced, constantly-changing modern world, gaining and maintaining logistics
excellence demands more effort. The main objective of the study is to examine when
and how digital innovation capabilities influence firm performance. The quantitative
research approach was adopted. Also, explanatory and descriptive research design was
employed. Cross-sectional survey strategy was utilized with questionnaire serving as
the instrument of data collection. The study adopted convenience sampling and
purposive sampling techniques in sampling firms and respondents respectively. The
quantitative data collected was analyzed descriptively and inferentially using statistical
package for social sciences (SPSS latest version). The findings of the study indicated
that digital innovation capabilities are very essential in firm performance. Also, the
findings of the study indicated supply chain visibility mediates the relationship between
digital innovation capabilities and firm performance. The findings of the study
indicated that supply chain responsiveness does not moderate the relationship between
digital innovation capabilities and firm performance. The study recommends that firms
firm develop dynamic capabilities such as supply chain responsiveness to maximize the
benefits of digital innovation capabilities in influencing firm performance.
Description:
A Dissertation in the school of Business,
submitted to the School of Graduate Studies,
in partial fulfilment of
the requirement for the award of
Master of Business Administration
(Procurement and Supply Chain Management)
in the University of education, Winneba
