The effects of supply chain disruption on operational performance of the Ghana Armed Forces the moderating role of information technology.

Abstract

In the fast-paced, constantly-changing modern world, gaining and maintaining logistics excellence demands more effort. The main objective of the study is to examine the moderating role of information technology in the relationship between supply chain disruption and operational performance. The quantitative data collected was analyzed using Structural Equation Modelling using SmartPLS. The findings of the study indicated that supply chain disruption negatively influences operational performance. Also, the findings of the study indicated information technology positively influences operational performance. In addition, the findings indicate that information technology moderates the relationship between supply chain disruption and operational performance. The study recommends that firms formulate policies that stress on a strengthening information technology since it has been found to have no impact on operational performance.