Investigating the recruitment and selection practices of organisations a case study of the Ghana education service office in the Kumasi metropolis

Abstract

The purpose of the study was to investigate the recruitment and selection practices of organisations, using the Ghana Education Service (GES) Office in the Kumasi Metropolis as a case. The study was guided by these objectives; to identify the recruitment and selection practices, to examine how recruitment and selection practices affect the performance of teachers and to assess the challenges faced by GES in recruitment, and selection process. The population for the study was forty eight (48). Census method was used to select all the forty eight (48) participants for the study. The study adopted a descriptive survey research design and quantitative research approach. Questionnaire was the main instrument used to gather primary data. The computer statistical package for social scientists (SPSS version 20) was used to process all the quantitative responses from the questionnaire. The study reviews that recruitment and selection play a pivotally important role in shaping an organization’s effectiveness and performance. The study again revealed that poor human relations planning affect recruitment and selection practices. It was concluded that recruitment and selection has an important role to play in ensuring worker performance and positive organizational. The study recommended that the planning Unit for Human Resources of GES should also involve the employees in the plans they make so that they feel part of the GES and also this would prepare them in case of any change.