Evaluating the relationship between recruitment and selection process on work-performance in the public sector of Ghana evidence from Ghana revenue authority, Greater Accra region

Abstract

The purpose of this study was to evaluate the relationship between recruitment and selection process on level of work performance at Ghana Revenue Authority (GRA). There was the need to conduct this study because not much empirically documented works on effectiveness of recruitment and selection process have been done. The researcher considered 120 staff as sample from the three divisions in Ghana Revenue Authority. The sampling design adopted for the study was constant stratified random sample. The researcher used questionnaire for the data collection. The study confirmed that employees at GRA had good perception about recruitment and selection process. It was evident that GRA makes use of both internal and external sources of recruitment and selection. Again, it was confirmed that recruitment process strongly influences the effectiveness of the selection process at GRA. However, it was clear that recruitment and selection processes partially influence the level of work performance at GRA. Among the recommendations made was that the human resource department should have a clear cut human resource policy on how people should join GRA