Assessing employees’ satisfaction towards employer support for higher education a case study of Electricity Company of Ghana Ashanti west and east areas

Abstract

The study investigated employees’ satisfaction towards employer support for higher education among. The main objectives of the study were to identify the employer support systems provided by ECG to assist its employees in higher education programmes. This study was positioned within the positivism worldview hence quantitative methodology was adopted. The study used simple random sampling to select the study participants. The study subsequently used the Krejcie and Morgan (1970) sampling table to determine the sample size for the 500 population size. Based on the table, the sample size for this study stood at 217 and on a 95 percent confidence level. The study used questionnaires to gather data from the respondents. First descriptive statistics such as Mean and Standard deviation were used to analyse the study data. Afterwards, inferential statistics thus, Pearson correlation and multiple regression were used for the relationship analysis. The study revealed that most of the respondents said they were not released from their job duties when they gain admission to pursue educational or higher learning programmes or courses. On this score it is recommended to management to equally look at new modalities or work systems that will permit employees due for educational programmes to pursue it since it will go a long way to reinforce the educational support systems provided by ECG to its workforce.