Assessing employee satisfaction with employers support for higher education, a case of Ecobank Ghana Limited

Abstract

The study assessed employees’ satisfaction with employers support for higher education at Ecobank Ghana Limited. Data for the study was obtained from a sample of one hundred (100) respondents through self-administered questionnaires. Both qualitative and quantitative data were used for the study. The results indicated that training and development help improve employees’ performance within organizations, the study showed that the input from employers was minimal or non-existent. It was realized that employers did not pay any of the tuition fee of employees, employers did not pay part of the tuition fee. Among the recommendations made were that employers hardly encourage employees when embarking on masters and post graduate programmes even though employers do not pay for such programmes. To ensure the confidence of employees, employers should encourage employees when they desire to pursue higher education as such employees will in the end contribute to the development of the organization.