Influence of employees’ motivational factors in achieving sustainable supply chain analytics firms

Abstract

Although Supply Chain Analytics (SCA) has advanced, human factors are still not considered as important and are often overlooked and undervalued in several aspects of supply chain management. This research examines the significance of human (employee) motivational factors in achieving sustainable SCA in firms. Data was collected from 277 supply chain professionals in selected firms through a survey questionnaire. The proposed research model with the hypothesis was examined using Structural Equation Modelling (SEM). The study findings reveal that employee knowledge of computer interaction affects motivation for SCA. Furthermore, firms' activities that foster employees' knowledge sharing and subjective wellbeing positively affect the motivation for SCA. Similarly, employee working environment has a relationship with motivation for SCA. However, employee silence has a negative effect on motivation for SCA. This study has very positive implications for the implementation and sustainability of SCA for firms. Detailed theoretical contributions and managerial implications were discussed.