An evaluation of the role of organizational politics, culture and ethics in organizational performance. A case study of Social Security and National Insurance Trust (SSNIT) Ghana

Abstract

The purpose of the study was to evaluate the role of organizational politics, culture, and ethics in organizational performance. The study took place at some selected SSNIT offices in the Greater Accra and Central Regions of Ghana. The main objectives of the study were to: To examine the relationship between politics, culture, and ethics, to examine the impact of politics, culture, and ethics on organizational performance, and finally to evaluate the impact of culture and ethics on organizational politics. Quantitative research methods were adopted for the study. A population of 3000 was estimated for the study and was sampled using the Yamane sample size table at a confidence level of 95% and a margin of error of 5% to 353. Out of the 353 questionnaires that were distributed, 341 were retrieved and the analysis was conducted based on that. Data were analyzed using SPSS and Smart PLS. The study revealed that there is a relationship between organizational politics and organizational culture, there is no relationship between organizational politics and organizational ethics. This study also revealed that there is no relationship between organizational culture and organizational ethics. It was evident that there is no impact between politics and performance, ethics and performance but there was an impact between organizational culture and organizational performance. The study revealed that organizational culture had an impact on organizational politics but there is no impact between organizational ethics and organizational politics. It is therefore recommended that the code of conduct for the Public Commission Authority must not be the only source of ethical code of conduct. SSNIT should have its code of conduct. The culture of the firm must be built along with the ethics of the institutions.