The influence of human resource management practices on employees of community based credit unions in the Kumasi Metropolis of the Ashanti Region

Abstract

This purpose of the study was to investigate the influence of human resource practices on Credit Union employees in the Abrepo Area of the Suame Municipality. The objectives of the study were to find out the human resource management practices on employees of Credit Unions, determine the influence of human resource management practices on employees of Credit Unions and to establish the factors that promote employee retention in organizations. Descriptive survey design was used for the study. The target population of the study was all the staff in five cooperative credit unions in the Abrepo Area of the Suame Municipality. Census sampling technique was used to select all the 45 staff of the five cooperative credit unions for the study. Closed ended questionnaire was used to collect data for the study. The data were analysed descriptively and presented using tables with frequencies and percentages. The study found that opportunities for employees career growth and promotion and provision of staff training and development were human resource management practices of the credit unions Also, human resource practices helped to improve performance level of staff and also helped to motivate staff to give off their best to increase productivity. Factors that promoted employee retention were availability of salary increase and other staff benefits and existence of training and development opportunities. Based on the findings it is recommended that the Credit Union Association should make sure that there is serene working environment for all employees to enable them feel comfortable and also to motivate them to remain in the organization to increase productivity.