Analysing the effects of E-procurement adoption on supply chain performance in Ghana the role of organizational culture

Abstract

The purpose of study is to examine the effects of e-procurement adoption on supply chain performance; exploring the role of organizational culture. The study was done in the theoretical framework of Technology Acceptance Model (TAM) and Resource Based View (RBV) theory. The study adopted quantitative research approach and positivism as a research philosophy. A cross-sectional design, descriptive and inferential research designs were adopted. Data was collected from 200 workers in the University of Education, Winneba, using self-administered questionnaires. Descriptive statistics such as mean and standard deviations and relative importance index were used to analyze the data collected. Also, inferential statistics such as regression analysis and correlational analysis were additionally used to analyse the data collected. The study found that the adoption of e-procurement at the University of Education, Winneba, is moderate. The results indicate a positive and statistically significant relationship between e-procurement adoption and supply chain performance. Again, the regression analysis demonstrates that organizational culture significantly moderates the relationship between e-procurement adoption and supply chain performance. The analysis further highlights several key challenges hindering the full adoption and effectiveness of e-procurement. These challenges include inadequate training programmes, security risks, insufficient technical expertise, employee resistance, outdated technological infrastructure, and difficulties in system integration. It is recommended that the University invests in comprehensive training programmes for its procurement staff. Additionally, the University should undertake a detailed assessment to identify areas that require improvement and develop a strategic plan to achieve full integration and utilization of e-procurement across all departments.