An investigation into the role of electronic procurement on supply chain performance in the public sector a case study of environmental protection agency

Abstract

The study investigated the impact of electronic procurement (e-procurement) on supply chain performance in Ghana's Public Sector, with a special focus on the Environmental Protection Agency (EPA). Adopting e-procurement technology is crucial for transforming procurement practices, enhancing efficiency, and achieving organizational goals.The study explored the various effects of e-procurement on supply chain dynamics, analyzing its influence on procurement procedures, organizational efficiency, and overall performance. The study used a quantitative approach to examine the relationship between electronic procurement practices and supply chain performance. The study assessed the impact of electronic tendering, order processing, material management, and supplier engagement practices in Ghana's public sector. The study highlighted the obstacles faced when implementing eprocurement systems, including staff resistance, technical limitations, data security concerns, and compatibility issues with existing systems. In addition, the study brought to light the importance of overcoming these challenges to fully maximise electronic procurement's potential advantages in improving supply chain performance. The findings revealed a strong connection between efficient e-procurement practices and improved supply chain performance, highlighting the significant impact of a streamlined procurement process. Despite the clear advantages, the study acknowledged the necessity of strategic interventions to tackle obstacles and guarantee smooth integration. Ultimately, this study emphasized the importance of implementing focused interventions to improve staff expertise, overcome technical challenges, strengthen data protection, address cultural obstacles, promote collaboration between departments, and strengthen ongoing evaluation methods. These recommendations will ensure a smooth and efficient integration of electronic procurement practices within Ghana's Public Sector, thus resulting in improved efficiency and transparency in procurement processes.