Abstract:
The role of Intellectual Capital in the performance and progress of universities in
other parts of the world is obvious but there is little evidence in Africa. This study,
therefore, investigated the relationship that exists between Intellectual Capital and the
performance of public Universities in Ghana from the balanced scorecard
perspective. The study employed the descriptive causal design and 178 Head of
Department across public universities in Ghana were sampled using the census
sampling technique for the study. The data was analyzed using Statistical Package for
Social Sciences (SPSS) version 22 software and the PLS- SEMS version 4. The study
revealed that with respect to human intellectual capital, the number of conferences
attended by Lecturers is commendable. Also, the result showed that the indicators of
the balance scored card showed that the public universities in Ghana are performing
well from the perspective of all the indicators, especially the financial measures. The
study also found that socioeconomic factors affect performance positively while the
moderating role that socio-economic factors had a positive effect on how Intellectual
Capital affects performance measured by a balanced scorecard. The study
recommended that much attention should be paid to human intellectual capital and
structural capital development to sustain improved growth in public universities in
Ghana. Finally, the study recommended that the level of education and other socio economic factors should be improved since they directly affect the intellectual capital
which eventually affects the performance of public universities in Ghana.
Description:
A Dissertation in the Department of Accounting,
School of Business, submitted to the School of
Graduate Studies, in partial fulfilment
of the requirements for the award of the degree of
Master of Business Administration
(Accounting)
in the University of Education, Winneba
