Abstract:
Electronic health (e-health) systems are considered a critical health deployment strategy with the potential to improve the medical personnel-patient ratio in healthcare delivery. However, emerging evidence suggests disaffection toward e-health systems. There is an urgency to narrow down on factors that can improve intentions to use e-health apps/platforms that drive e-health systems to feed into the design and implementation of health management interventions. This paper contributes in this regard by exploring how resources of individuals' (value systems and information technology traits (i.e., microcomputer playfulness and IT innovativeness) and firms' (i.e., Corporate Social Responsibility [CSR]) influence e-health apps/platforms usage intentions. Using dispositional traits and human values theories, we tested the research hypotheses with data (N = 604) from users and prospective users of e-health platforms/apps in Ghana. The results supported a positive relationship between openness to change values and e-health usage intentions, and partial mediation effects of IT-specific traits in this relation. Additionally, the results supported moderated-mediation of CSR on the link between openness to change values, IT innovativeness, and e-health usage intentions but that of microcomputer playfulness was not supported. Implications of these results are discussed. � 2022 Elsevier Ltd
Description:
Altab, H.M., School of Management and Economics, University of Electronic Science and Technology of China, No. 2006, Xiyuan Ave, West Hi-Tech Zone Chengdu, Sichuan, 611731, China; Bosompem, J., School of Management and Economics, University of Electronic Science and Technology of China, No. 2006, Xiyuan Ave, West Hi-Tech Zone Chengdu, Sichuan, 611731, China; Okae-Adjei, S., Department of Marketing, Koforidua Technical University, Koforidua, Ghana; Avornyo, P., Faculty of Economics and Business Administration, Yibin University, No. 8, Jiusheng Road, Wuliangye, Yibin, 644000, China; Asante Boadi, E., Business Management Programme, Chengdu University of Technology � Oxford Brookes University, Sino-British Collaborative Education, Chengdu, China; Atuobuah Boadi, V., Finance Directorate, Koforidua Technical University, Koforidua, Ghana; Say, J., Department of Economics Education, University of Education, Winneba, Ghana