The effectiveness of legal aid commission in justice delivery -a case study of Ablekuma South Sub-Metropolitan District, Accra

Abstract

This study examines the effectiveness of the Legal Aid Commission in delivering justice to vulnerable populations in the Ablekuma South Sub-Metropolitan District of Ghana. Using a qualitative case study approach, the research employs in-depth interviews with 21 participants, including legal aid officials, beneficiaries, and key stakeholders, to explore the characteristics of individuals accessing legal aid services, the pathways through which these services are accessed, and the challenges faced by citizens in obtaining legal assistance. The study is grounded in Justice Theory and Vertical Equity Theory, which emphasize procedural fairness and the need for tailored interventions to address systemic inequities in access to justice. The findings reveal that the majority of LAC clients are young adults (25-45 years), with women comprising 60% of cases, often seeking help for domestic violence, family disputes, and inheritance issues. Low literacy levels, poverty, and indirect costs such as transportation fees create significant barriers, particularly for rural populations. The study identifies multiple pathways to accessing legal aid, including referrals from community leaders, police stations, and NGOs, as well as self-initiated efforts through digital platforms. The research highlights the critical role of technology and community engagement in improving access to legal aid. Digital platforms and mobile clinics show promise but are limited by low digital literacy and poor internet connectivity in rural areas. Based on the findings, the study recommends increasing government funding for legal aid services, expanding mobile legal aid clinics, and simplifying application procedures to reduce bureaucratic hurdles. It also advocates for partnerships with NGOs and community leaders to enhance awareness and accessibility. These recommendations aim to strengthen the legal aid system in Ghana, promoting inclusivity and fairness in justice delivery.